By accessing or using the services of The Fresh Store website (“Service”), you agree to be bound by these Terms and Conditions, which are governed by the laws of the United Arab Emirates (UAE).
2. Ordering and Payment
Currency: All prices are listed in UAE Dirhams (AED) unless otherwise stated.
Payment Methods: We accept major international credit/debit cards (Visa, MasterCard, etc.) and [Mention any specific local payment methods like COD (Cash on Delivery) if offered, or specific local banks/processors].
Accuracy of Information: You warrant that all details provided for the purchase of goods are correct and complete.
3. Delivery and Risk
Delivery Time: While we aim for delivery within 3 days, all delivery times are estimates. The Fresh Store is not liable for minor delays.
Risk Transfer: Risk of loss and damage to the products passes to you upon delivery of the products to your specified address.
4. Cancellation and Refunds
Governing Policy: Cancellation and refund eligibility are strictly governed by our Return & Refund Policy.
Refund Processing: Refunds for valid cancellations or approved claims will be processed within [2 to 5 days] back to the original method of payment. Note that processing times by banks may vary.
5. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in the Emirate where the business is registered (e.g., Dubai/Abu Dhabi).
6. Communication
For any inquiries, please contact our customer service team via contact@thefirststore.ae or phone +971 50 649 0870. Communications will be handled in accordance with local regulations.
